Salesforce Consulting Services
by DataArt

Working across industries such as Finance, Travel & Hospitality, Retail & Distribution, HealthCare & Life Sciences, Media, and others. Listed in the Agentforce Partner Network.

Salesforce

Our Salesforce Consulting Offerings

We specialize in Salesforce consulting and offer services in the following areas: product implementation, integration, optimization, app development, Lightning migration, and ongoing support. Members of our community are certified Salesforce consultants, so they always follow best practices for application development and its implementation.

Salesforce Consulting and Development

  • Strategy consulting and business process review
  • Industry expertise
  • Platform and industry best practices
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Salesforce Implementation Consulting Services

  • Agentforce Implementation
  • Salesforce products implementation: Sales Cloud, Service Cloud, Service Cloud Voice, Community Cloud, Marketing Cloud, Financial Services Cloud, Tableau CRM/Einstein Analytics (AI), Pardot, and MuleSoft.
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Support and Maintenance

  • Post-release support, maintenance, and modification
  • Knowledge management
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Application Development

  • Salesforce integration services and development
  • Integration architecture and development using ETL tools and custom solutions
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Results we’ve Delivered

280,000

Support cases automated or deflected

Using Salesforce Einstein AI and Service Cloud Voice, we configured automated processes that enabled customers to self-serve and unified the CRM with the legacy telephony system. This allowed the Support team to have an omnichannel view of customers, resulting in prompt issue resolution and increased efficiency without the need for additional staff.

3

Legacy systems replaced

We implemented a highly customized Salesforce Experience Cloud solution, integrating multiple backend systems and automating complex document workflows. This included a USA-specific tax calculation SaaS and various third-party tools for audits, e-signatures, and email marketing. The result was a streamlined, efficient lending process that supported business growth without needing to expand the team.

250%

Increase in transactions per hour

Using MuleSoft, DataArt automated the cashback process from the client's CRM system to the bank, eliminating manual tasks and streamlining operations. This integration allowed efficient pass-through of messages and instant payments, significantly boosting transaction capacity from 200 to 700 per hour.

Reviews – Our Customer Satisfaction Score is 4.9

DataArt’s Salesforce Lab in numbers

Highlights

Our expertise recognized by Salesforce

Salesforce Service Cloud
Salesforce Sales Cloud
Salesforce Business Services
Salesforce Medical Devices
Salesforce Experience Cloud
Salesforce Educational Institutes
Salesforce CPQ
Salesforce Banking
Salesforce Providers
Salesforce App Builder
Salesforce Platform Badge
Salesforce Dev Integration Badge
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Are You Getting the Most Out of Salesforce?

Many businesses underutilize Salesforce capabilities. Our checklist reveals common gaps and provides actionable insights to optimize your usage. Download it today to see where you stand and how our consulting services can drive your Salesforce success.

Our Experts

FAQ

What is Salesforce Consulting?

Salesforce Consulting is a process of providing expert help with planning, implementation, migration to Salesforce, or improving productivity and results from an existing Salesforce platform.

How Does Salesforce Consulting Work?

As a Salesforce Consulting company with experienced architects in our team, we provide services across the board from digital transformation to the way of architecting and designing your Salesforce solution. Work does not end after we are done with the implementation, as we continue ongoing customer support as much as needed for all of our clients. By paying close attention to Salesforce best practices in all of our projects, we offer high-quality Salesforce consulting services to assist clients in making confident decisions about exploring Salesforce.

What makes a good Salesforce Implementation Consultant?

Salesforce Implementation Consultant is distinguished by a deep expertise and rich experience that helps to guide clients into Salesforce’s evolving ecosystem, choose the right products, and propose a solution that will drive success.

Why do you need Salesforce consulting services?

We can support your Salesforce initiatives at any stage, so there can be a variety of answers to the “why?” question. There are three main scenarios.

In any of the scenarios above or other smaller options such as app development or integrations, we have Salesforce consulting services expertise and experience that will help you expand your Salesforce implementation’s full potential.

Who is a Salesforce Integration Consultant?

Salesforce Integration is a process of bringing two or more of your systems together, helping to streamline multiple processes. Therefore, a Salesforce integration consultant helps to sync third-party or custom-built systems with your existing Salesforce org and makes it easier for your team to work together with all the needed data.

Therefore, a Salesforce integration company and salesforce integration partners help to sync third-party or custom-built systems with your existing Salesforce org and makes it easier for your team to work together with all the needed data.

What are the types of Integration in Salesforce?

Usually, organizations of different sizes or industries are using integration to connect their CRM to external systems at the process and data levels. There may be a variety of classifications, but we will look at three main types of integration in Salesforce.

Of course, integration processes may be complicated - finding the right Salesforce integration services provider or even making a decision inside your company with this idea can be a challenge. If you are not sure about what type of integration or implementation you need - you can Talk to us.

What are the benefits of Salesforce Integration?

Building blocks for a successful Salesforce Program

First, your team should set goals, success criteria, and identify stakeholders. After that, DataArt comes in, and together we are preparing Change Management/User Adoption strategy. We plan, establish timelines and milestones, gather requirements, and identify key processes. Then, fully carried out by the DA team of developers, we build, test, and iterate. Finally, after the training and onboarding of users, your Salesforce solution is live.

Tell us about your Salesforce needs

Leave the details, and we’ll get back to you

 Joaquín Iñurrategui

Joaquin Iñurrategui

Solutions Architect
Buenos Aires, Argentina

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